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Onegarden accepts returns within 14 days of purchase. 14 Day Returns For peace of mind. Customers can reject goods at the point of delivery if they are damaged or incorrect.
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Key facts
| Free shipping | ✓FREE delivery* to most UK areas on a huge range of 700+ garden buildings; FREE delivery* to most UK areas for orders of 3 fence panels or more; FREE delivery* to most UK areas on arbours, gazebos, furniture & more; FREE delivery* to most UK areas on planters, greenhouses & more; FREE delivery* to most UK areas on paving, stone, decking & more; FREE delivery* to most UK areas on playhouses, climbers & equipment; FREE delivery* to most UK areas on garden tools & more; FREE delivery* to most UK areas on treatment, bases & door canopies |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Onegarden?+
Onegarden accepts returns within 14 days.
Can I return Onegarden items after 14 days?+
Onegarden's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. 14 Day Returns For peace of mind. Customers can reject goods at the point of delivery if they are damaged or incorrect.
Does Onegarden charge a restocking fee?+
It is not publicly stated.