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Onegarden accepts returns within 14 days of purchase. 14 Day Returns For peace of mind. Customers can reject goods at the point of delivery if they are damaged or incorrect. Any goods to be returned must be returned to the state in which they were delivered (i.e. flat-packed or boxed) and made freely available for the driver to collect.
Key facts
| Free shipping | ✓Free delivery on the majority of the products it sells but there are some exceptions due to location and the relative manufacturer’s delivery infrastructure. Free delivery* to most UK areas for orders of 3 fence panels or more. |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Onegarden?+
Onegarden accepts returns within 14 days.
Can I return Onegarden items after 14 days?+
Onegarden's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. 14 Day Returns For peace of mind. Customers can reject goods at the point of delivery if they are damaged or incorrect. Any goods to be returned must be returned to the state in which they were delivered (i.e. flat-packed or boxed) and made freely available for the driver to collect.
Does Onegarden charge a restocking fee?+
It is not publicly stated.
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More about onegarden.co.uk
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