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Onbuy accepts returns within 30 days of purchase. Almost all purchases covered by 30-day return policy as standard; sellers may vary (7-15 days); faulty goods up to 180 days
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Key facts
| Free shipping | ✓Free delivery on millions of products; use code DELIVER at checkout |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Onbuy?+
Onbuy accepts returns within 30 days.
Can I return Onbuy items after 30 days?+
Onbuy's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Almost all purchases covered by 30-day return policy as standard; sellers may vary (7-15 days); faulty goods up to 180 days
Does Onbuy charge a restocking fee?+
It is not publicly stated.
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