oakandluna Return Policy
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oakandluna accepts returns within 30 days of purchase. No restocking fee is charged. Non-personalized pieces eligible for full refund within 30 days of delivery. Personalized jewelry can be exchanged or returned for store credit within 60 days. All returns must be requested and approved in advance.
Key facts
| Free shipping | ✓Free shipping available to US, Canada, UK, Germany, Australia, Singapore, Hong Kong, and rest of world; no minimum order threshold stated |
| Return policy | ✓30 days |
| Price match | —no |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to oakandluna?+
oakandluna accepts returns within 30 days.
Can I return oakandluna items after 30 days?+
oakandluna's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Non-personalized pieces eligible for full refund within 30 days of delivery. Personalized jewelry can be exchanged or returned for store credit within 60 days. All returns must be requested and approved in advance.
Does oakandluna charge a restocking fee?+
No restocking fee is charged.