Novillashop Return Policy
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Novillashop accepts returns within 100 days of purchase. No restocking fee is charged. 100-Night Mattress Sleep Trial. For opened mattresses, a minimum 30-night trial is required before accepting a return request. Returns must be in sanitary, donatable condition.
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Key facts
| Free shipping | ✓Free shipping for all products. Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or Military APO/FPO addresses are not in our delivery zone at that moment. |
| Return policy | ✓100 days |
| Price match | -not stated |
| Gift cards | -not stated |
Live from their store
- Serenity Hybrid Mattress - 10 Inch$422.99
- ErgoChill Memory Foam Mattress - 10 Inch$369.99
- AiryFlow™ Cooling Foam Mattress - 16 Inch$569.99
- AiryFlow™ Cooling Foam Mattress - 14 Inch$449.99
- AiryFlow™ Graphene Hybrid Mattress$249.99
- AiryFlow™ Cooling Comforter Set$209.99
Questions & answers
How long do I have to return an item to Novillashop?+
Novillashop accepts returns within 100 days.
Can I return Novillashop items after 100 days?+
Novillashop's standard return window is 100 days, so returns after that may not be accepted unless an exception applies. 100-Night Mattress Sleep Trial. For opened mattresses, a minimum 30-night trial is required before accepting a return request. Returns must be in sanitary, donatable condition.
Does Novillashop charge a restocking fee?+
No restocking fee is charged.
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