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Newself accepts returns within 7 days of purchase. Prescription products cannot be returned or refunded once dispensed. Incorrect orders must be notified within 7 days for replacement. If address is incorrect, a $150 reprocessing fee applies.
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Key facts
| Free shipping | ✓Fast & Free Shipping From signup to treatment in as little as 4 days. |
| Return policy | ✓7 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Newself?+
Newself accepts returns within 7 days.
Can I return Newself items after 7 days?+
Newself's standard return window is 7 days, so returns after that may not be accepted unless an exception applies. Prescription products cannot be returned or refunded once dispensed. Incorrect orders must be notified within 7 days for replacement. If address is incorrect, a $150 reprocessing fee applies.
Does Newself charge a restocking fee?+
It is not publicly stated.
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