newbalance Return Policy
Last seen via web 7 d ago4.5VUS score
We may earn a commission if you buy after clicking — at no cost to you. How this works
newbalance accepts returns within 45 days of purchase. 45 days from purchase/shipping date for online purchases; conflicting sources mention 30 days and $9.99 restocking fee on some items
Signup deals
20% off coupon code
via email signup · first order
“Get a New Balance discount code for 20% off, and early access to the latest sneakers and new arrivals when you subscribe to the email newsletter on newbalance”
Free shipping on all orders
via account signup · any order · MyNB Rewards membership required
“Sign up for the free New Balance Membership to get perks like free shipping on all orders and early access to sales and product drops”
Sale on now
Up to 30% off select items; 20% off first order
Sale on up to 25% off select shoes and up to 30% off select clothing and accessories available
Key facts
| Free shipping | ✓Free shipping mentioned for MyNB Rewards members on all orders; also mentioned as part of community discount for eligible groups |
| Return policy | ✓45 days |
| Price match | —no |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to newbalance?+
newbalance accepts returns within 45 days.
Can I return newbalance items after 45 days?+
newbalance's standard return window is 45 days, so returns after that may not be accepted unless an exception applies. 45 days from purchase/shipping date for online purchases; conflicting sources mention 30 days and $9.99 restocking fee on some items
Does newbalance charge a restocking fee?+
It is not publicly stated.