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neverlandstore Return Policy

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neverlandstore accepts returns within 30 days of purchase. No restocking fee is charged. Extended returns until 31/1/26 for purchases from 27/11/25; standard 30 days applies otherwise. Items must be unused with original tags. Hygiene exceptions: underwear and socks cannot be returned. Return shipping cost deducted from refund unless item is faulty or wrong item received.

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Key facts

Free shippingover $75
Return policy30 days
Price matchno
Gift cardsavailable

Questions & answers

How long do I have to return an item to neverlandstore?+

neverlandstore accepts returns within 30 days.

Can I return neverlandstore items after 30 days?+

neverlandstore's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Extended returns until 31/1/26 for purchases from 27/11/25; standard 30 days applies otherwise. Items must be unused with original tags. Hygiene exceptions: underwear and socks cannot be returned. Return shipping cost deducted from refund unless item is faulty or wrong item received.

Does neverlandstore charge a restocking fee?+

No restocking fee is charged.

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