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Net-a-porter Return Policy

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Net-a-porter accepts returns within 28 days of purchase. Free if dropped off within 14 days; otherwise fee of $9.95 + tax deducted.

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Key facts

Free shipping✓over $400
Return policy✓28 days
Price match-not stated
Gift cards-not stated

Questions & answers

How long do I have to return an item to Net-a-porter?+

Net-a-porter accepts returns within 28 days.

Can I return Net-a-porter items after 28 days?+

Net-a-porter's standard return window is 28 days, so returns after that may not be accepted unless an exception applies. Free if dropped off within 14 days; otherwise fee of $9.95 + tax deducted.

Does Net-a-porter charge a restocking fee?+

It is not publicly stated.

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