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NeoCell accepts returns within 365 days of purchase. Domestic customers may return the unused portion (within one year of date of purchase). International customers may return the unused portion within 4 months of their date of purchase. No returns are necessary if your order is below $100 USD.
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Key facts
| Free shipping | -not stated |
| Return policy | ✓365 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to NeoCell?+
NeoCell accepts returns within 365 days.
Can I return NeoCell items after 365 days?+
NeoCell's standard return window is 365 days, so returns after that may not be accepted unless an exception applies. Domestic customers may return the unused portion (within one year of date of purchase). International customers may return the unused portion within 4 months of their date of purchase. No returns are necessary if your order is below $100 USD.
Does NeoCell charge a restocking fee?+
It is not publicly stated.
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