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Nanamall accepts returns within 30 days of purchase. Returns only accepted for defective or incorrect items. Refund amount will be calculated after deducting return shipping cost to Hong Kong warehouse.
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Key facts
| Free shipping | -no |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Nanamall?+
Nanamall accepts returns within 30 days.
Can I return Nanamall items after 30 days?+
Nanamall's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns only accepted for defective or incorrect items. Refund amount will be calculated after deducting return shipping cost to Hong Kong warehouse.
Does Nanamall charge a restocking fee?+
It is not publicly stated.