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Moonpals accepts returns within 7 days of purchase. No restocking fee is charged. 7 days after receiving order to submit requests for lost, damaged, or defective items. Sale items are final sale.
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Key facts
| Free shipping | ✓over $49 |
| Return policy | ✓7 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Moonpals?+
Moonpals accepts returns within 7 days.
Can I return Moonpals items after 7 days?+
Moonpals's standard return window is 7 days, so returns after that may not be accepted unless an exception applies. 7 days after receiving order to submit requests for lost, damaged, or defective items. Sale items are final sale.
Does Moonpals charge a restocking fee?+
No restocking fee is charged.