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Moodylenses accepts returns within 14 days of purchase. Items must be unopened and in good condition. Custom lenses can only be cancelled within 12 hours of order; after that, they are non-refundable/non-returnable. Non-customized frames/sunglasses may be returned within 14 days if unused.
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Key facts
| Free shipping | ✓over $35 |
| Return policy | ✓14 days |
| Price match | -no |
| Gift cards | -no |
Questions & answers
How long do I have to return an item to Moodylenses?+
Moodylenses accepts returns within 14 days.
Can I return Moodylenses items after 14 days?+
Moodylenses's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Items must be unopened and in good condition. Custom lenses can only be cancelled within 12 hours of order; after that, they are non-refundable/non-returnable. Non-customized frames/sunglasses may be returned within 14 days if unused.
Does Moodylenses charge a restocking fee?+
It is not publicly stated.
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