Mood Return Policy

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Mood accepts returns within 100 days of purchase. No restocking fee is charged. 100-day return policy; items must be unused, in original condition, and in original packaging; sale items cannot be refunded; customer pays return shipping costs; return shipping cost deducted from refund

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Key facts

Free shippingover $99
Return policy100 days
Price match-no
Gift cards-no

Questions & answers

How long do I have to return an item to Mood?+

Mood accepts returns within 100 days.

Can I return Mood items after 100 days?+

Mood's standard return window is 100 days, so returns after that may not be accepted unless an exception applies. 100-day return policy; items must be unused, in original condition, and in original packaging; sale items cannot be refunded; customer pays return shipping costs; return shipping cost deducted from refund

Does Mood charge a restocking fee?+

No restocking fee is charged.

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