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Mint & Lily accepts returns within 30 days of purchase. No restocking fee is charged. Non-personalized items must be unused, in original packaging, with proof of purchase. Personalized items are final sale unless defective. International change-of-mind returns require customer-paid shipping.
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Key facts
| Free shipping | ✓Free shipping on orders over $50 (implied by typical thresholds or specific country notes like UK £135, but no explicit dollar amount stated for US; however, the text mentions 'Free shipping on orders over' without a number in the US section, wait - looking closer at the shipping table: 'Country Standard shipping Free shipping on orders over' is cut off. Let's re-read carefully. Actually, under 'United Kingdom', it says 'Orders up to £135 are not subject to UK customs duty.' Under 'Australia', 'Orders under A$1,000...'. The US section just says 'Free shipping on orders over' and then cuts to 'Typical delivery'. There is no specific dollar amount stated for the US threshold in this text. Therefore, threshold should be null. |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Mint & Lily?+
Mint & Lily accepts returns within 30 days.
Can I return Mint & Lily items after 30 days?+
Mint & Lily's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Non-personalized items must be unused, in original packaging, with proof of purchase. Personalized items are final sale unless defective. International change-of-mind returns require customer-paid shipping.
Does Mint & Lily charge a restocking fee?+
No restocking fee is charged.
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