Microsoft Return Policy
microsoft.com
Facts verified 4 d ago
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Microsoft accepts returns within 60 days of purchase. No restocking fee is charged. Full refund within 60 days or through Jan 31, 2027 for eligible physical products in original packaging. Exclusions apply.
Key facts
| Free shipping | ✓Free delivery available on gifts; no minimum purchase required. |
| Return policy | ✓60 days |
| Price match | ✓yes |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Microsoft?+
Microsoft accepts returns within 60 days.
Can I return Microsoft items after 60 days?+
Microsoft's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Full refund within 60 days or through Jan 31, 2027 for eligible physical products in original packaging. Exclusions apply.
Does Microsoft charge a restocking fee?+
No restocking fee is charged.
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