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MetroPCS accepts returns within 14 days of purchase. Refunds for online orders are within 14 days of delivery; activation fees are same-day refunds. Shipping costs for returns are non-refundable.
Signup deals
virtual prepaid Mastercard per referral who stays active for 65+ days
via account signup · first order · Existing members of at least 30 days
“Existing members of at least 30 days can earn up to $125 a year ($25 virtual prepaid Mastercard per referral who stays active for 65+ days).”
Key facts
| Free shipping | -not stated |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to MetroPCS?+
MetroPCS accepts returns within 14 days.
Can I return MetroPCS items after 14 days?+
MetroPCS's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Refunds for online orders are within 14 days of delivery; activation fees are same-day refunds. Shipping costs for returns are non-refundable.
Does MetroPCS charge a restocking fee?+
It is not publicly stated.
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