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Mattress Firm accepts returns within 120 days of purchase. No restocking fee is charged. 120-day trial for returns/exchanges; special orders like Twin XL often marked 'no returns'; delivery fee paid upfront.
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Key facts
| Free shipping | ✓Free delivery on qualifying orders; free adjustable base with select sales. |
| Return policy | ✓120 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Mattress Firm?+
Mattress Firm accepts returns within 120 days.
Can I return Mattress Firm items after 120 days?+
Mattress Firm's standard return window is 120 days, so returns after that may not be accepted unless an exception applies. 120-day trial for returns/exchanges; special orders like Twin XL often marked 'no returns'; delivery fee paid upfront.
Does Mattress Firm charge a restocking fee?+
No restocking fee is charged.
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