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Macy's Return Policy

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Macy's accepts returns within 30 days of purchase. Returns may be made in store or by mail; Shipping and delivery fees are nonrefundable. Non-members: $9.99 return shipping fee plus tax deducted from refund.

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Key facts

Free shipping✓over $49
Return policy✓30 days
Price match-not stated
Gift cards-not stated

Questions & answers

How long do I have to return an item to Macy's?+

Macy's accepts returns within 30 days.

Can I return Macy's items after 30 days?+

Macy's's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns may be made in store or by mail; Shipping and delivery fees are nonrefundable. Non-members: $9.99 return shipping fee plus tax deducted from refund.

Does Macy's charge a restocking fee?+

It is not publicly stated.

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