MacKenzie-Childs Return Policy
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MacKenzie-Childs accepts returns within 90 days of purchase. A restocking fee may apply. Non-furniture items: 90-day return window, full refund within 30 days of purchase, merchandise credit after 30 days. Furniture: 30-day return window with 25% restocking fee. Final sale and discontinued items non-returnable. $7.50 return cost deducted per box for mail returns (or customer may pay own return shipping). Extended holiday return policy: items purchased Nov 1 - Dec 24, 2025 can be returned through Jan 31, 2026.
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Key facts
| Free shipping | ✓over $150 |
| Return policy | ✓90 days (restocking fee) |
| Price match | —no |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to MacKenzie-Childs?+
MacKenzie-Childs accepts returns within 90 days.
Can I return MacKenzie-Childs items after 90 days?+
MacKenzie-Childs's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. Non-furniture items: 90-day return window, full refund within 30 days of purchase, merchandise credit after 30 days. Furniture: 30-day return window with 25% restocking fee. Final sale and discontinued items non-returnable. $7.50 return cost deducted per box for mail returns (or customer may pay own return shipping). Extended holiday return policy: items purchased Nov 1 - Dec 24, 2025 can be returned through Jan 31, 2026.
Does MacKenzie-Childs charge a restocking fee?+
Yes, a restocking fee may apply.