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Lulus Return Policy

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Lulus accepts returns within 14 days of purchase. Items must be unworn, unused, with tags, and come with proof of purchase. If package refused/undeliverable, customer pays return shipping.

Signup deals

20% off your first purchase
via email signup · first order
“create a new account on lulus.com and redeem this to snag 20% off your very first order as a brand new customer”
15% off your first order
via email signup · first order
“15% off your first order, with email sign-up”
20% off your first purchase
via account signup · first order
“After signing in, it applies 20% off your first purchase of...”
20% off your first order
via email signup · first order
“For Lulus clothing, you can use codes like HALLES20 and BRYNNG20 for 20% off your first order”
$20 off when you spend $50
via email signup · first order
“You can also get $20 off when you spend $50”
20% off your first purchase
via account signup · first order
“For Lulus.com, you can use code ALLISONC20 for 20% off your first purchase, or HALLES20 for 20% off your first order”
10% appreciation discount
via email signup · first order
“Lulus provides a 10% appreciation discount for students, military members, and healthcare workers”

How Lulus compares

How Lulus's verified policies compare with the 1595 other Fashion stores we track.

Return window14 days
Shorter than 79% of 916 Fashion stores
Category typical: 30 days (median)
Better here: Shein (30 days), Macy's (30 days), Adidas (30 days)

Based on 1595 other Fashion stores whose policies we've checked at the source.

Key facts

Free shipping-not stated
Return policy✓14 days
Price match-not stated
Gift cards✓available

Questions & answers

How long do I have to return an item to Lulus?+

Lulus accepts returns within 14 days.

Can I return Lulus items after 14 days?+

Lulus's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Items must be unworn, unused, with tags, and come with proof of purchase. If package refused/undeliverable, customer pays return shipping.

Does Lulus charge a restocking fee?+

It is not publicly stated.

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