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Lovehoney accepts returns within 30 days of purchase. You can return any unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund
Signup deals
new subscribers receive 20% off their first order via a welcome email
via email signup · first order
“new subscribers receive 20% off their first order via a welcome email”
Key facts
| Free shipping | ✓over $59 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Lovehoney?+
Lovehoney accepts returns within 30 days.
Can I return Lovehoney items after 30 days?+
Lovehoney's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. You can return any unopened, unused or unworn product with its packaging or tags intact to us within 30 days of receiving it for a full refund
Does Lovehoney charge a restocking fee?+
It is not publicly stated.
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