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LightInTheBox accepts returns within 90 days of purchase. Returns are accepted within 90 days. Return shipping is free on the first return for every order. Some reports indicate difficult returns or high fees for subsequent returns.
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Key facts
| Free shipping | ✓Free shipping is available with certain codes (e.g., LT28) or potentially on orders over $2000 based on snippets. |
| Return policy | ✓90 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to LightInTheBox?+
LightInTheBox accepts returns within 90 days.
Can I return LightInTheBox items after 90 days?+
LightInTheBox's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. Returns are accepted within 90 days. Return shipping is free on the first return for every order. Some reports indicate difficult returns or high fees for subsequent returns.
Does LightInTheBox charge a restocking fee?+
It is not publicly stated.
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