Liftdown Return Policy
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Liftdown accepts returns within 30 days of purchase. A restocking fee may apply. Item must be in same condition received, unworn/unused, with tags and original packaging. Barcode sticker must be intact and hat shaper insert included. Customers responsible for shipping label. 10% restocking fee applies. Custom products and orders over $250 are non-returnable. Sale items and gift cards are non-returnable. EU customers have a 14-day cooling off period.
Key facts
| Free shipping | ✓over $50 |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -no |
Questions & answers
How long do I have to return an item to Liftdown?+
Liftdown accepts returns within 30 days.
Can I return Liftdown items after 30 days?+
Liftdown's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Item must be in same condition received, unworn/unused, with tags and original packaging. Barcode sticker must be intact and hat shaper insert included. Customers responsible for shipping label. 10% restocking fee applies. Custom products and orders over $250 are non-returnable. Sale items and gift cards are non-returnable. EU customers have a 14-day cooling off period.
Does Liftdown charge a restocking fee?+
Yes, a restocking fee may apply.
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