Kurgo Return Policy
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Kurgo accepts returns within 45 days of purchase. Shipping charges are non-refundable. Defective products are allowed for return for replacement or credit within 45 days or if the product is still within its warranty. All returns must be re-sellable, which is in original condition and in original packaging. Items returned in used condition without packaging will not be credited. Toys cannot be accepted for return due to sanitary reasons. Special order items are not returnable. Products purchased from the kurgo.com clearance section will not be accepted for return.
Key facts
| Free shipping | ✓over $69 |
| Return policy | ✓45 days |
| Price match | —not stated |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to Kurgo?+
Kurgo accepts returns within 45 days.
Can I return Kurgo items after 45 days?+
Kurgo's standard return window is 45 days, so returns after that may not be accepted unless an exception applies. Shipping charges are non-refundable. Defective products are allowed for return for replacement or credit within 45 days or if the product is still within its warranty. All returns must be re-sellable, which is in original condition and in original packaging. Items returned in used condition without packaging will not be credited. Toys cannot be accepted for return due to sanitary reasons. Special order items are not returnable. Products purchased from the kurgo.com clearance section will not be accepted for return.
Does Kurgo charge a restocking fee?+
It is not publicly stated.