Kincmo Return Policy

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Kincmo accepts returns within 30 days of purchase. Returns will not be processed if you do not communicate with Kincmo customer service. Items sent back without first requesting a return will not be accepted. Because each product is custom-tailored to your exact specifications, we cannot accept returns, cancellations, or refunds for orders due to customer measuring errors, incorrect color selection, or a change of mind after production has begun.

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Key facts

Free shipping✓Free shipping to the USA and globally (except for extremely remote areas) through UPS, FedEx, DHL and USPS.
Return policy✓30 days
Price match-not stated
Gift cards-not stated

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Questions & answers

How long do I have to return an item to Kincmo?+

Kincmo accepts returns within 30 days.

Can I return Kincmo items after 30 days?+

Kincmo's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns will not be processed if you do not communicate with Kincmo customer service. Items sent back without first requesting a return will not be accepted. Because each product is custom-tailored to your exact specifications, we cannot accept returns, cancellations, or refunds for orders due to customer measuring errors, incorrect color selection, or a change of mind after production has begun.

Does Kincmo charge a restocking fee?+

It is not publicly stated.

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