KIIROO Return Policy
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KIIROO accepts returns within 14 days of purchase. A restocking fee may apply. EU & UK: 14-day right of withdrawal for unopened/unused items with seal intact. Opened items cannot be returned for hygiene reasons. Outside EU & UK: 7 days for unopened/unused items; refunds may have deductions (outbound shipping + restocking/pick & pack approx. US$20–$25). Customer pays return shipping.
Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓14 days (restocking fee) |
| Price match | —no |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to KIIROO?+
KIIROO accepts returns within 14 days.
Can I return KIIROO items after 14 days?+
KIIROO's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. EU & UK: 14-day right of withdrawal for unopened/unused items with seal intact. Opened items cannot be returned for hygiene reasons. Outside EU & UK: 7 days for unopened/unused items; refunds may have deductions (outbound shipping + restocking/pick & pack approx. US$20–$25). Customer pays return shipping.
Does KIIROO charge a restocking fee?+
Yes, a restocking fee may apply.