Kancanusa Return Policy
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Kancanusa accepts returns within 30 days of purchase. No restocking fee is charged. Returns accepted within 30 days from delivery date. Items must be unworn, original condition with tags attached. No returns for worn, washed, used, damaged, or altered items. Items with deodorant, makeup, smoke, or stains not accepted. Free exchanges offered for any color, size, or different product.
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Key facts
| Free shipping | ✓FREE 2-day FedEx Express shipping on all online orders within the continental United States. Orders heavier than 5 lbs. ship via FedEx Ground or UPS; P.O. Box addresses ship via USPS. |
| Return policy | ✓30 days |
| Price match | —no |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Kancanusa?+
Kancanusa accepts returns within 30 days.
Can I return Kancanusa items after 30 days?+
Kancanusa's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns accepted within 30 days from delivery date. Items must be unworn, original condition with tags attached. No returns for worn, washed, used, damaged, or altered items. Items with deodorant, makeup, smoke, or stains not accepted. Free exchanges offered for any color, size, or different product.
Does Kancanusa charge a restocking fee?+
No restocking fee is charged.