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Ka'Chava accepts returns within 30 days of purchase. Only purchases made on www.kachava.com are covered. Store credit issued for eligible products including shipping and sales tax. Can be used toward any purchase within 1 year of issuance. Claims must be initiated within 30 days of order date. Coverage limited to up to 2 bags' worth per account in a rolling 12-month period.
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Key facts
| Free shipping | -not stated |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Ka'Chava?+
Ka'Chava accepts returns within 30 days.
Can I return Ka'Chava items after 30 days?+
Ka'Chava's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Only purchases made on www.kachava.com are covered. Store credit issued for eligible products including shipping and sales tax. Can be used toward any purchase within 1 year of issuance. Claims must be initiated within 30 days of order date. Coverage limited to up to 2 bags' worth per account in a rolling 12-month period.
Does Ka'Chava charge a restocking fee?+
It is not publicly stated.
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