Kachava Return Policy
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Kachava accepts returns within 30 days of purchase. No restocking fee is charged. Store credit issued for eligible products (excluding Amazon and variety packs). Claims must be initiated within 30 days of order date. Coverage limited to up to 2 bags' worth of store credit per account within a rolling 12-month period.
Key facts
| Free shipping | —not stated |
| Return policy | ✓30 days |
| Price match | —not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Kachava?+
Kachava accepts returns within 30 days.
Can I return Kachava items after 30 days?+
Kachava's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Store credit issued for eligible products (excluding Amazon and variety packs). Claims must be initiated within 30 days of order date. Coverage limited to up to 2 bags' worth of store credit per account within a rolling 12-month period.
Does Kachava charge a restocking fee?+
No restocking fee is charged.