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Jumybee accepts returns within 30 days of purchase. You may request a return within 30 days of receiving your order, as long as the item is unused, unopened, and in its original packaging. Due to hygiene reasons, we cannot accept returns of opened or used hair products.
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Key facts
| Free shipping | ✓We occasionally offer free shipping promotions - including for first-time customers during special events. |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Jumybee?+
Jumybee accepts returns within 30 days.
Can I return Jumybee items after 30 days?+
Jumybee's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. You may request a return within 30 days of receiving your order, as long as the item is unused, unopened, and in its original packaging. Due to hygiene reasons, we cannot accept returns of opened or used hair products.
Does Jumybee charge a restocking fee?+
It is not publicly stated.
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