Joinskinny Return Policy
Verified 8 h ago5.0VUS score
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Joinskinny accepts returns. No restocking fee is charged. Prescription medications cannot be returned under federal law. Damaged/defective/incorrect medications eligible for replacement only, not refund. Must report within 48 hours of delivery.
Signup deals
6-month money-back guarantee: full refund if you lose less than 5% of starting body weight after 6 months
via account signup · first order · New customer joined after March 14, 2026; completed 24 consecutive weekly doses; starting BMI 30+; not on other weight-loss medications in past 6 months; must submit weight verification within 30 days and after 6 months; refund request within 28 days after month 6 ends
“JoinSkinny offers a 6-month money-back guarantee. If you meet all eligibility requirements below and do not lose at least 5% of your starting body weight after six (6) months in the program, you may qualify for a refund of the full cost of your program, including medication.”
Key facts
| Free shipping | —not stated |
| Return policy | —not stated |
| Price match | —no |
| Gift cards | —no |
Questions & answers
Does Joinskinny charge a restocking fee?+
No restocking fee is charged.