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Joinfound accepts returns within 3 days of purchase. Full refund of membership fee if canceled within 3 days of purchase or before first medical consultation. Medications and lab kits are non-refundable/non-returnable once shipped. Co-pays are non-refundable. Full refund if medically disqualified from all treatment options.
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Key facts
| Free shipping | -not stated |
| Return policy | ✓3 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Joinfound?+
Joinfound accepts returns within 3 days.
Can I return Joinfound items after 3 days?+
Joinfound's standard return window is 3 days, so returns after that may not be accepted unless an exception applies. Full refund of membership fee if canceled within 3 days of purchase or before first medical consultation. Medications and lab kits are non-refundable/non-returnable once shipped. Co-pays are non-refundable. Full refund if medically disqualified from all treatment options.
Does Joinfound charge a restocking fee?+
It is not publicly stated.
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