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JC Penney accepts returns within 60 days of purchase. Returns by mail incur a return fee deducted. Returns are free! Shipping fees often non-refundable even if returned to physical store.
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How JC Penney compares
Compared with the 1685 other Fashion stores we've verified, JC Penney stands out for a return window longer than 88% of them.
Based on 1685 other Fashion stores whose policies we've checked at the source.
Key facts
| Free shipping | ✓over $49 |
| Return policy | ✓60 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to JC Penney?+
JC Penney accepts returns within 60 days.
Can I return JC Penney items after 60 days?+
JC Penney's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Returns by mail incur a return fee deducted. Returns are free! Shipping fees often non-refundable even if returned to physical store.
Does JC Penney charge a restocking fee?+
It is not publicly stated.
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