Indigo Return Policy

indigo.ca
Facts verified 33 d ago - may have changed4.5VUS score
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Indigo accepts returns within 30 days of purchase. Most items may be returned for a full refund up to 30 days from the purchase or in the case of delivery from the shipping date with proof of purchase. Items identified as Heather's Picks, Staff Picks of the Month, or promoted online and in stores as Indigo's Best Books of the Year, may be returned at any time and in any condition for a full refund or exchange with proof of purchase.

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Key facts

Free shippingover $49
Return policy30 days
Price match-not stated
Gift cardsavailable

Questions & answers

How long do I have to return an item to Indigo?+

Indigo accepts returns within 30 days.

Can I return Indigo items after 30 days?+

Indigo's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Most items may be returned for a full refund up to 30 days from the purchase or in the case of delivery from the shipping date with proof of purchase. Items identified as Heather's Picks, Staff Picks of the Month, or promoted online and in stores as Indigo's Best Books of the Year, may be returned at any time and in any condition for a full refund or exchange with proof of purchase.

Does Indigo charge a restocking fee?+

It is not publicly stated.

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