Incogni Return Policy

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Incogni accepts returns within 30 days of purchase. 30-day money-back guarantee on all Incogni plans. If we don’t meet your expectations, contact our 24/7 Customer Support Team within 30 days of signing up, and we’ll refund the full amount paid.

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Key facts

Free shipping-not stated
Return policy30 days
Price match-not stated
Gift cards-not stated

Questions & answers

How long do I have to return an item to Incogni?+

Incogni accepts returns within 30 days.

Can I return Incogni items after 30 days?+

Incogni's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. 30-day money-back guarantee on all Incogni plans. If we don’t meet your expectations, contact our 24/7 Customer Support Team within 30 days of signing up, and we’ll refund the full amount paid.

Does Incogni charge a restocking fee?+

It is not publicly stated.

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