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Hugrug accepts returns within 30 days of purchase. No restocking fee is charged. You as the customer are responsible for return postage charges. Refund issued within 28 days of receipt of goods. Original cost of postage not refunded unless item is faulty.
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Key facts
| Free shipping | ✓over $75 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | ✓available |
Live from their store
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Store feed updated 33 h ago
Questions & answers
How long do I have to return an item to Hugrug?+
Hugrug accepts returns within 30 days.
Can I return Hugrug items after 30 days?+
Hugrug's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. You as the customer are responsible for return postage charges. Refund issued within 28 days of receipt of goods. Original cost of postage not refunded unless item is faulty.
Does Hugrug charge a restocking fee?+
No restocking fee is charged.