Hotelcollection Return Policy
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Hotelcollection accepts returns within 30 days of purchase. A restocking fee may apply. A 20% restocking fee (based on the original purchase price) will be deducted from your refund for machines/diffusers. Standard items have a $9.95 deduction for refunds or $14.95 for exchanges.
Key facts
| Free shipping | -not stated |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Hotelcollection?+
Hotelcollection accepts returns within 30 days.
Can I return Hotelcollection items after 30 days?+
Hotelcollection's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. A 20% restocking fee (based on the original purchase price) will be deducted from your refund for machines/diffusers. Standard items have a $9.95 deduction for refunds or $14.95 for exchanges.
Does Hotelcollection charge a restocking fee?+
Yes, a restocking fee may apply.