Henry's Photo-Video-Digital Return Policy
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Henry's Photo-Video-Digital accepts returns within 15 days of purchase. A restocking fee may apply. 15-day exchange for most merchandise. Unopened items eligible for refund. Opened items incur minimum 10% restocking fee. Certain items (gift cards, open software, open computers, memory cards, special-order items, film chemistry, batteries, bulbs, paper, ink cartridges, Henry's Photo Centre products) not eligible for return/exchange.
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Key facts
| Free shipping | ✓over $149 |
| Return policy | ✓15 days (restocking fee) |
| Price match | ✓yes |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Henry's Photo-Video-Digital?+
Henry's Photo-Video-Digital accepts returns within 15 days.
Can I return Henry's Photo-Video-Digital items after 15 days?+
Henry's Photo-Video-Digital's standard return window is 15 days, so returns after that may not be accepted unless an exception applies. 15-day exchange for most merchandise. Unopened items eligible for refund. Opened items incur minimum 10% restocking fee. Certain items (gift cards, open software, open computers, memory cards, special-order items, film chemistry, batteries, bulbs, paper, ink cartridges, Henry's Photo Centre products) not eligible for return/exchange.
Does Henry's Photo-Video-Digital charge a restocking fee?+
Yes, a restocking fee may apply.