Helloice Return Policy
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Helloice accepts returns within 30 days of purchase. Items must be in original condition; 20% fee for cancellations after 120 mins; 50% fee for customized orders if cancellation is requested after production starts. Items with engravings/customization are not eligible for return.
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Key facts
| Free shipping | ✓over $71.1 |
| Return policy | ✓30 days |
| Price match | —not stated |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to Helloice?+
Helloice accepts returns within 30 days.
Can I return Helloice items after 30 days?+
Helloice's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Items must be in original condition; 20% fee for cancellations after 120 mins; 50% fee for customized orders if cancellation is requested after production starts. Items with engravings/customization are not eligible for return.
Does Helloice charge a restocking fee?+
It is not publicly stated.