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Hegen accepts returns within 30 days of purchase. Items must be unused, unopened, and in original packaging. No returns for opened/used feeding products due to hygiene reasons.
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Key facts
| Free shipping | ✓over $60 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -no |
Questions & answers
How long do I have to return an item to Hegen?+
Hegen accepts returns within 30 days.
Can I return Hegen items after 30 days?+
Hegen's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Items must be unused, unopened, and in original packaging. No returns for opened/used feeding products due to hygiene reasons.
Does Hegen charge a restocking fee?+
It is not publicly stated.