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hairmax Return Policy

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hairmax accepts returns within 180 days of purchase. A restocking fee may apply. 6-month money back guarantee on laser devices purchased directly or from authorized sellers. 20% return shipping and handling fee applies. 30-day satisfaction guarantee on Density Hair Care (less $5.00 handling fee).

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Key facts

Free shippingFree US shipping on laser devices. Hair care products and accessories: $4.95 flat rate via USPS domestic; $19.00 international UPS.
Return policy180 days (restocking fee)
Price matchno
Gift cardsavailable

Questions & answers

How long do I have to return an item to hairmax?+

hairmax accepts returns within 180 days.

Can I return hairmax items after 180 days?+

hairmax's standard return window is 180 days, so returns after that may not be accepted unless an exception applies. 6-month money back guarantee on laser devices purchased directly or from authorized sellers. 20% return shipping and handling fee applies. 30-day satisfaction guarantee on Density Hair Care (less $5.00 handling fee).

Does hairmax charge a restocking fee?+

Yes, a restocking fee may apply.

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