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Gocity accepts returns within 14 days of purchase. Refunds available within 14 days of purchase for unused passes; no refunds for activated passes. Claims validated within 5 working days.
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Use code GOPROMOCD
Save 5% on eligible attraction passes (valid through December 31, 2026). Also offers up to 50% off booking with specific codes.
Key facts
| Free shipping | -not stated |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Gocity?+
Gocity accepts returns within 14 days.
Can I return Gocity items after 14 days?+
Gocity's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Refunds available within 14 days of purchase for unused passes; no refunds for activated passes. Claims validated within 5 working days.
Does Gocity charge a restocking fee?+
It is not publicly stated.
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