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Genicook accepts returns within 30 days of purchase. Customers are responsible for return shipping costs unless the return is due to our error. Original shipping fees are non-refundable unless the incorrect item was sent or the item arrived damaged.
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Key facts
| Free shipping | ✓over $20 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Genicook?+
Genicook accepts returns within 30 days.
Can I return Genicook items after 30 days?+
Genicook's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Customers are responsible for return shipping costs unless the return is due to our error. Original shipping fees are non-refundable unless the incorrect item was sent or the item arrived damaged.
Does Genicook charge a restocking fee?+
It is not publicly stated.
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