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GameStop Return Policy

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GameStop accepts returns within 15 days of purchase. Non faulty goods or incorrect items must be sent back within 14 days of receipt. Faulty software or pre owned hardware can be returned up to 3 days. All video game console returns are subject to a $14.99 shipping fee.

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Key facts

Free shipping✓over $54
Return policy✓15 days
Price match-not stated
Gift cards-not stated

Questions & answers

How long do I have to return an item to GameStop?+

GameStop accepts returns within 15 days.

Can I return GameStop items after 15 days?+

GameStop's standard return window is 15 days, so returns after that may not be accepted unless an exception applies. Non faulty goods or incorrect items must be sent back within 14 days of receipt. Faulty software or pre owned hardware can be returned up to 3 days. All video game console returns are subject to a $14.99 shipping fee.

Does GameStop charge a restocking fee?+

It is not publicly stated.

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