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Fluff accepts returns within 30 days of purchase. Customers are responsible for return shipping. We do not provide prepaid return labels. Original shipping fees, handling fees, and payment processing fees (if any) are non-refundable. Returned items must be in a condition fit for donation (no stains or damage).
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Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Fluff?+
Fluff accepts returns within 30 days.
Can I return Fluff items after 30 days?+
Fluff's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Customers are responsible for return shipping. We do not provide prepaid return labels. Original shipping fees, handling fees, and payment processing fees (if any) are non-refundable. Returned items must be in a condition fit for donation (no stains or damage).
Does Fluff charge a restocking fee?+
It is not publicly stated.
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