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Firmoo accepts returns within 60 days of purchase. No restocking fee is charged. Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. Only shipping fees will apply. Each order is eligible for a one-time exchange/return only.
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Key facts
| Free shipping | -not stated |
| Return policy | ✓60 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Firmoo?+
Firmoo accepts returns within 60 days.
Can I return Firmoo items after 60 days?+
Firmoo's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. Only shipping fees will apply. Each order is eligible for a one-time exchange/return only.
Does Firmoo charge a restocking fee?+
No restocking fee is charged.
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