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Fiido accepts returns within 30 days of purchase. A restocking fee may apply. Items must be in brand-new condition and in original, unopened packaging. For opened items (bikes/scooters), a 30% depreciation fee applies. Accessories/batteries have a 7-day return window.
Key facts
| Free shipping | ✓Free shipping on all orders. |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Fiido?+
Fiido accepts returns within 30 days.
Can I return Fiido items after 30 days?+
Fiido's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Items must be in brand-new condition and in original, unopened packaging. For opened items (bikes/scooters), a 30% depreciation fee applies. Accessories/batteries have a 7-day return window.
Does Fiido charge a restocking fee?+
Yes, a restocking fee may apply.