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Esim accepts returns within 180 days of purchase. Full refund for Service Withdrawal if not activated; Full refund for Incompatible or Locked Device if QR not scanned and no data used; Full or partial refund for Connection Issues (administrative fee of $3.50 USD may apply if data was used).
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Key facts
| Free shipping | -not stated |
| Return policy | ✓180 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Esim?+
Esim accepts returns within 180 days.
Can I return Esim items after 180 days?+
Esim's standard return window is 180 days, so returns after that may not be accepted unless an exception applies. Full refund for Service Withdrawal if not activated; Full refund for Incompatible or Locked Device if QR not scanned and no data used; Full or partial refund for Connection Issues (administrative fee of $3.50 USD may apply if data was used).
Does Esim charge a restocking fee?+
It is not publicly stated.
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