equi Return Policy
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equi accepts returns within 60 days of purchase. No restocking fee is charged. 60-day no-hassle, 100% money-back guarantee (less shipping). Called 'Empty Bottle Guarantee'. Lab tests non-refundable once sample submitted; must be completed within 6 months of purchase. Return shipping fee of $7.93 prepaid and deducted from refund. Store credit option with 10% bonus available.
Key facts
| Free shipping | ✓over $99 |
| Return policy | ✓60 days |
| Price match | —no |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to equi?+
equi accepts returns within 60 days.
Can I return equi items after 60 days?+
equi's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. 60-day no-hassle, 100% money-back guarantee (less shipping). Called 'Empty Bottle Guarantee'. Lab tests non-refundable once sample submitted; must be completed within 6 months of purchase. Return shipping fee of $7.93 prepaid and deducted from refund. Store credit option with 10% bonus available.
Does equi charge a restocking fee?+
No restocking fee is charged.