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Eneba accepts returns within 14 days of purchase. A product key can be returned only 14 days after the purchase has been done. Within these 14 days, you can only receive a refund in these two cases: Before the product code is viewed (not displayed). If there's an issue with the product code itself (it is either invalid or previously used).
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Key facts
| Free shipping | -not stated |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Eneba?+
Eneba accepts returns within 14 days.
Can I return Eneba items after 14 days?+
Eneba's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. A product key can be returned only 14 days after the purchase has been done. Within these 14 days, you can only receive a refund in these two cases: Before the product code is viewed (not displayed). If there's an issue with the product code itself (it is either invalid or previously used).
Does Eneba charge a restocking fee?+
It is not publicly stated.
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