Empava Return Policy
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Empava accepts returns within 30 days of purchase. A restocking fee may apply. For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor (30% for Canada orders). For a defective return, we will bear the return shipping cost and a full refund will be sent back. Custom-made bathtubs are non-refundable.
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Key facts
| Free shipping | ✓Free ground shipping for all US orders except Alaska, Guam, Hawaii, and Puerto Rico. Free shipping directly to your front door or in-home delivery available for an additional fee. |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Live from their store
- 67" Alcove LED Whirlpool Bathtub with Center Drain$2079.59
- Empava 30 inch 900 CFM Wall Mount Range Hood$509.00
- Empava 36 inch 900 CFM Wall Mount Range Hood$529.00
- 53" Freestanding Walk-in Whirlpool Bathtub with Left Drain$2776.48
- Empava 24 inch Stainless Steel Wall Oven Rack & Cookie Sheet$0.00
- Empava 24 inch Stainless Steel Wall Oven Rack for EMPV-24WOE40L$27.90
Questions & answers
How long do I have to return an item to Empava?+
Empava accepts returns within 30 days.
Can I return Empava items after 30 days?+
Empava's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor (30% for Canada orders). For a defective return, we will bear the return shipping cost and a full refund will be sent back. Custom-made bathtubs are non-refundable.
Does Empava charge a restocking fee?+
Yes, a restocking fee may apply.